Emotional Intelligence and Its Relationship with Service Quality: Case Study from the Palestinian Central Bureau of Statistics

field_of_study

Blank

university

Palestine Technical College

authors

Al-Qubbaj I.S.; Malak F.R.

authors_full_names

Al-Qubbaj, Ihab Sameer (57216867881); Malak, Falastin Ramadan (57668837600)

authors_id

57216867881; 57668837600

year

2022

source_title

Jordan Journal of Business Administration

article_title

Emotional Intelligence and Its Relationship with Service Quality: Case Study from the Palestinian Central Bureau of Statistics

volume

18

issue

1

page_start

21

page_end

39

publisher

University of Jordan,Deanship of Scientific Research

affiliations

Industrial Management Department, College of Business and Economics, Palestine Technical University (PTUK); Palestinian National School of Administration, General Public Servants Council, Palestine

authors_with_affiliations

Al-Qubbaj I.S., Industrial Management Department, College of Business and Economics, Palestine Technical University (PTUK); Malak F.R., Palestinian National School of Administration, General Public Servants Council, Palestine

cited_by

8

author_keywords

Emotional intelligence; Palestinian Central Bureau of Statistics (PCBS); Service quality